Documentation/Gadget Trade/Dispute Resolution
Gadget Trade

Dispute Resolution

How Gadget Trade handles transaction disputes, evidence, support review and appeals.

Start with Support

  1. 1Keep the listing, order or transaction reference.
  2. 2Preserve relevant messages, receipts, photos and videos.
  3. 3Contact official Gadget Trade Support with the facts.
  4. 4Follow return, inspection or evidence instructions.

Evidence review

Gadget Trade may review available listing, account, communication, transaction, payment and delivery records when reasonably necessary to resolve a dispute.

No automatic outcome

A dispute review is not an automatic finding against either party. The outcome depends on the evidence, applicable Gadget Trade policy, payment-provider processes and applicable law.